Device and Network Security

How do I secure my university-issued laptop or device?

• Druva inSync: Confirm that Druva inSync is installed for secure data backup and recovery. Look for the inSync Client in your system tray or application list. The Service Desk can assist if you are unsure.

• ManageEngine: Verify that ManageEngine software is installed to manage and secure your device’s configurations. Look for the ManageEngine in your system tray or application list. If you are unsure, you can verify with the Service Desk.

Is it safe to use public Wi-Fi for university work?

Using public Wi-Fi for university work is not safe, as it exposes your data to potential interception by hackers on unsecured networks, such as those in coffee shops or airports. To protect your connection, you must use the GlobalProtect VPN provided by the university. Install and activate GlobalProtect on your device, connect to it before accessing university systems, and ensure it remains active during your session to encrypt your data and secure your connection.

To use GlobalProtect, follow this link:

• Visit the Guide: Go to https://ictswiki.ufs.ac.za/connectivity/vpn/ for detailed instructions.

What are the rules for using personal devices for university work?

Although users may connect personal devices, such as cell phones, to the network, they should not process information classified as sensitive or restricted on these devices. Sensitive data, including student records or sensitive research materials, should be handled only on university-issued devices with appropriate security measures.

How can I safely use removable USB devices?